Terms and Conditions

Last Updated: September 4, 2026

Welcome to Osveh. These Terms & Conditions govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to these Terms & Conditions.

General Conditions

You agree to use our website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, restrict access, or modify our services where reasonably necessary, subject to applicable law.

Product Information

We make reasonable efforts to display product descriptions, photographs, specifications, colours, and other information accurately.

However, actual colours may vary slightly depending on your device display, photography, lighting, manufacturing variations, or other factors.

Product availability is subject to change without notice.

Pricing

All prices displayed on our website are shown in the currency indicated at checkout and may include or exclude applicable taxes as stated on the website.

We reserve the right to change product prices, discounts, promotional offers, or shipping charges at any time before an order is confirmed.

If an obvious pricing or listing error occurs, we may contact you to resolve the issue or cancel and refund the affected order where appropriate.

Orders

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order may be cancelled where necessary because of circumstances including:

  • Product unavailability

  • Payment failure

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete delivery information

  • Circumstances beyond our reasonable control

Where a prepaid order is cancelled by Osveh, any amount collected for the cancelled items will be refunded in accordance with the applicable payment provider's processing timelines.

Payments

Available payment methods will be displayed during checkout.

Payments may be processed by third-party payment providers. Your use of those services may also be subject to the provider's applicable terms and privacy policies.

Shipping and Delivery

Estimated delivery times displayed or communicated are estimates and not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by courier delays, weather, public holidays, incorrect addresses, remote locations, operational disruptions, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before completing a purchase.

Intellectual Property

Unless otherwise stated, website content belonging to Osveh—including branding, logos, graphics, text, layouts, and original photographs—is protected by applicable intellectual-property laws.

You may not reproduce, distribute, commercially exploit, or republish protected Osveh content without prior authorization, except where permitted by law.

Prohibited Uses

You must not use our website:

  • For unlawful or fraudulent activities

  • To distribute malicious software or harmful code

  • To attempt unauthorized access to our systems

  • To impersonate another person

  • To interfere with website security or operation

  • To violate intellectual-property or other legal rights

Limitation of Liability

To the maximum extent permitted by applicable law, Osveh will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited under applicable consumer law.

Third-Party Links

Our website may contain links to third-party websites or services. Osveh does not control independent third-party websites and is not responsible for their content, availability, or practices.

Changes to These Terms

We may update these Terms & Conditions periodically. Updated Terms will become effective when posted on our website unless otherwise required by applicable law.

Governing Law

These Terms shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the competent courts in New Delhi, India, to the extent permitted by applicable law.

Contact Information

Osveh
New Delhi, India
Email: osveh.shop@gmail.com